Please acknowledge the following terms and conditions to determine if your order or the ordered items and services may be eligible for a return and/or exchange. If a product or service does not meet your expectations or you no longer need it, you may contact our customer service at +1 (323) 489-8466 to arrange a return and/or exchange, provided that the product was never used and/or installed and meets the following terms and conditions.
Terms and conditions
Customers have 30 days following the date of purchase on the order to proceed with a return or exchange as long as the following terms and conditions are respected and met and that the products were never used and/or installed. Certain fees and costs may apply. Luxury Rims And Tires Inc. and its administrative offices cannot assume responsibility for errors made by customers. It is the customer’s responsibility to verify and confirm that the billing and delivery information as well as the compatibility of the product with their vehicle and application are correct.
Non-reimbursable products and services
We are sorry, but we cannot offer to reimburse the following products and services: actual installation fees, studding fees, any administrative/transactional fees, handling fees, additional transfer and/or transport fees or any products sold as-is, as a final sale and/or liquidated.
*Products must be returned as brand new, never used and/or installed. If the returned product is damaged or was used and/or installed, the return would be refused and the products could then be returned to the customer at their charge.
The actual transport costs are non-reimbursable and are at the charge of the customer unless the wrong product is delivered or if the product is defective*. It is the responsibility of the customer to verify the received merchandise upon reception and to advise Luxury Rims And Tires Inc. in the 30 days following the order if there is anything with the order. Luxury Rims And Tires Inc. will arrange the delivery and the return with the applicable transporter based on the customer’s location.
In the event that you would receive a defective product, the applicable return policy would be the one required by the product’s manufacturer directly. The warranties offered on products sold by Luxury Rims And Tires Inc. are the ones of the manufacturers and are subject to the terms and conditions of the applicable warranty.
Please refer to the manufacturer’s warranty documents for more information.
In the event that you would want to cancel your order, it is important to let us know as soon as possible. It is possible to cancel your order at any moment, before it is shipped. Certain transactional, handling and/or transport fees may apply.
Luxury Rims And Tires © All rights reserved
Luxury Rims And Tires has been supplying quality, new tires online to United States consumers since 2016. We pride ourselves on having the best selection of quality new tires with top name brands.
Subscribe to newsletter
Get latest updates and news directly to your inbox, from Luxury Rims And Tires.